Commercial Disclosure

ALINESTOCK LLC

Hirofumi Inada

3-14-23 Hongodai, Sakae-ku, Yokohama, Kanagawa, 247-0008, Japan

Email: helpdesk@alstoc.com
Tel: +81-45-443-7704

Shipped exclusively via DHL Express.

Shipping fees vary by destination country and the total weight of the order. If the delivery address is in a remote area, additional remote area surcharges may apply. Please refer to our Shipping page for detailed rates. Customs duties, import taxes, and the EU fixed customs duty (if applicable) are the sole responsibility of the recipient and must be paid to DHL upon delivery.

Credit cards (Visa, Mastercard, American Express) processed securely via Stripe.

Payments are processed immediately at the time of order.

[Non-Food Items] You have the right to withdraw from this contract within 14 days of delivery without giving any reason. Return shipping costs are paid by the customer.[Food Items] Returns are NOT accepted for perishable items or food products due to hygiene and safety regulations.

[Non-Food Items] Returns are accepted within 30 days of delivery. Items must be unopened and in original packaging. Return shipping costs are paid by the customer.[Food Items] All food sales are final. No returns or refunds are accepted.